Privacy Policy

Last Updated: 28/05/2025

Your privacy is important to Easy Charge Energy Solution. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.eces.in and use our services related to rooftop solar solutions and EV charging stations.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

We may collect personal information from you in a variety of ways, including, but not limited to, when you:

Visit our website
Fill out a form (e.g., contact form, quotation request)
Request a consultation or service
Interact with us via phone, email, or social media
Participate in surveys

The personal information we collect may include:

Contact Data: Name, email address, phone number, mailing address.
Service-Related Data: Property type, energy consumption details, EV model, location for installation, payment information (if applicable for deposits/services).
Technical Data: IP address, browser type, operating system, referral URLs, website usage patterns, and other technical data collected via cookies and analytics.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain our services.
To respond to your inquiries, provide quotes, and fulfill your requests.
To improve, personalize, and expand our website and services.
To understand and analyze how you use our website.
To develop new products, services, features, and functionality.
To communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
To process transactions and send you related information, including invoices.
To send you emails about our services and special offers.
To find and prevent fraud.

3. Disclosure of Your Information

We may share your information with third parties in the following situations:

With Your Consent: We may disclose your personal information for any purpose with your consent.
Service Providers: We may share your data with third-party service providers who perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency), or to protect our rights, property, or safety.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Data Protection Rights (India)

While India's data protection landscape is evolving, we strive to respect your rights regarding your personal data. These may include:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

6. Cookies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our services are not intended for anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.